Terms & Conditions

Terms and Conditions of Sale.

Things you should know before placing an order. This website is owned by Shield Publishing and operated by Shopify. By placing an order for Goods, you agree to the terms set out in these Sales Terms and any other documents referred to in it. These Sales Terms may be changed at any time by us. If we make any changes to these we will include a notice on the Home Page and you should then check the changes. You accept that you will have no claim for breach of contract or otherwise in respect of any such alteration. Placing orders for Goods on this website will mean that you agree to be bound by the most current version of the Sales Terms. These Sales Terms apply to all contracts between you and us. These Sales Terms were last updated on 1 st May 2023.

1. Your status.
By placing an order through our site, you warrant that you are legally capable of entering into binding contracts, and that it is binding on you and us and on our respective successors and assigns.

2. Prices.
All prices for the Goods are inclusive of taxes but exclusive of delivery charges.
The price of an item is the price on the day of your order. We try to ensure that all prices on display on this website are accurate but if, on validation by us, an item’s correct price is higher than the price stated on your order we may contact you to let you know the correct price and give you the opportunity of reconfirming your order at the correct price or cancelling before we dispatch the Goods.
All Goods are subject to availability. If you purchase pre-ordered Goods the expected publication date will be indicated under the item description within your basket and also on the product page of the website. Pre-ordered Good(s) will be despatched on or within three days of the indicated publication date. When purchasing a pre-order, you have the right to cancel your contract at any time prior to despatch of the pre-ordered Good(s). If stock has run out or Goods are not yet available or cannot for some reason be dispatched, we will contact you by email to inform you of this and give you a likely delivery date for within 14 days. If it is not possible to deliver within 14 days, we will either not accept that part of your order or if payment has already been made, we will refund your payment in full. Where these Goods are part of a larger order, we will process and dispatch the available Goods to you in the normal manner in accordance with these Sales Terms.

3. Payment.
Payment authorisation must be provided by you on the date that you place an order for Goods.
Payment must be made by credit/debit card, or alternative methods of payment provided.
Payment for all Goods including pre-orders will be debited from your account at the point of purchase and prior to the despatch of the Goods to you.
Upon receiving your order we will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre- authorisation check.
On some occasions, we are required by the card issuer to perform additional security checks on the payment card, which can delay the order until the card has been authorised.
You confirm that the credit/debit card that is being used is yours. If you are not using your own credit/debit card to pay for the subscription, you must ask the permission of the credit/debit card holder before entering the payment details. By clicking 'Submit' you are confirming that you have obtained the express prior permission of the credit/debit card holder.
All product prices and delivery charges are shown in UK pounds sterling. Any currency conversion is performed by using the exchange rate of the day as necessary.

4. Right to refuse orders.
We reserve the right not to accept or process your order for any reason. We reserve the right not to fulfil and to cancel orders in the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price; or, if we are unable to obtain payment authorisation from the issuer of your payment card.
All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.

5. Cancellation.
You may cancel your order before despatch of goods. If you wish to do so please email immediately to confirm whether cancellation is possible.

6. Return of Goods.
Please see under Delivery and Returns Policy.

7. Delivery.
All delivery times are estimates only and, while we will endeavour to avoid delay, we will not be liable to you for any loss or damage arising from delay in delivery.
We may deliver the goods by instalments. Delivery charges will be those set out at the time you placed your order.
If we are unable to perform the whole or part of the Contract due to any cause or event beyond our reasonable control we may, at our option, by notice in writing to you, cancel or suspend the Contract in whole or in part without liability and without prejudice to our rights to receive payment of the price for all Goods previously delivered.
If you receive the wrong goods or if goods are damaged in transit, you must contact us within 30 calendar days. Please refer to the Cancellation and Returns clauses above.
We will deliver the books to the address you notify to us when you place your order. We reserve the right to dispose of incorrectly addressed parcels and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you we do not receive correct address details.
We will not be liable to you for any delay in delivery or non-delivery of books in the following circumstances: where the issuer of your payment card refuses to authorise payment to us; or where such delay or failure is due to circumstances beyond our control or the control of our sub–contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.

8. International Orders.
There may be a territorial restriction on our ability to deliver and we will inform you accordingly.
When ordering Goods for delivery overseas you may be subject to import duties and taxes, which are levied once the Goods reach the specified destination. Any additional charges for customs clearance must be borne by you.
We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
When ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the Goods. You are responsible for notifying your local customs office of your purchase. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

9. Risk.
The Goods are at your risk from the time of despatch. Ownership of the Goods does not pass to you until we have received in full (cash or cleared funds) all sums due in respect of the Goods; and all other sums which are or become due to us from you on any account.

10. Contact us.
For full details of how to contact us please visit our Contact Us page

Shield Publishing assumes no liability for any loss which may arise from reliance on information contained on this website or in respect of any error or omission of the website, nor from the contents of any products sold from this website. While we endeavour to keep our information accurate and up to date, no warranty is given as to the accuracy of any information nor the performance or availability of the website.


eBook (PDF) Purchase Terms.

When purchasing an eBook you are buying the right to use the book in the way explained below for your own personal non-commercial use. You are being granted a non-exclusive and non-transferable license.
1. If you do not agree with these terms, please do not purchase and download our eBooks – purchase and download signifies your agreement with these terms.
2. You may download one copy of the eBook which can be loaded on to a suitable device or computer that you own and is in your possession. The eBook may only be accessed on one of your devices at any one time. If you lend the device with the eBook loaded on it to another person, then you may not access the eBook yourself on any other device on which you have loaded it.
3. You may share access to the eBook with any dependent person living in your household (defined as spouse, and children under the age of 18), but only on devices you own.
4. In the event that you sell or give away one of your devices, you undertake to remove from it all of the eBooks purchased from us.
5. You may not purchase an eBook license that is for the purpose of lending out to others. In other words, you may not purchase an eBook with a view to its use in a library type of system. You may lend one of your devices to someone else in accordance with above, but please be aware that we are trusting you to maintain the spirit of this agreement which is that licenses are for your personal use with limited sharing allowed.
6. You may not do, and must not allow any other person to do, any of the following:
6.1. Sell, distribute, loan, lease, share, give or lend the eBook to any other person except as provided for above.
Additionally you may not license, sublicense, transfer, network, reproduce, display, or distribute the eBook.
6.2. Translate, modify, adapt in any way, or create a derivative work of the book.
6.3. Print any part of the eBook other than for personal study use.
6.4. Extract any part of the eBook for use in other documents or contexts without prior permission.
7. We are not responsible for any third party systems, device or software, or any problems that you may have in using them. We are not obliged to give a refund if you purchase the eBook to use on a third party system that does not accept the formats we supply.
8. eBook licenses are not returnable and purchases of licenses to use eBooks are not refundable. Accordingly, we recommend that you keep a backup copy of the eBook. In the event that you have a device ‘crash’ and lose your eBooks, your account on our website will have evidence of your purchase, and we will make all possible efforts to replace your eBook. This is limited to only those books that we have available as an eBook at that time.

General Terms of Use.

By accessing or using this site, you agree to the terms set out in this Terms of Use agreement and any other documents referred to in it. These Terms may be changed at any time by us. If we make any changes to these we will include a notice on the Home Page and you should then check the changes. You accept that you will have no claim for breach of contract or otherwise in respect of any such alteration. Your continued access to and use of this website will mean that you agree to be bound by the most current version of the Terms. These Terms apply to all contracts between you and us. You agree that you have read and understood these Terms. These Terms were last updated on 1 st May 2023.
1. Changes to the website. You acknowledge and accept that we may from time to time alter any aspect of this website, or any of the services or products provided through the website, as we think fit and without notice to you. We do not guarantee the availability of the website at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
2. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
3. We take your online privacy seriously. However, although we use appropriate encrypted security software on our website, the security of information transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by you as a result of transmitting information by means of email or other internet link will be borne solely and exclusively by you. Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use.
4. Your conduct. You must use the website for lawful purposes only and in accordance with the Prohibited Content Policy.
4.1. You must not send material containing software viruses or otherwise use the website in any way that interrupts access to it.
4.2. In respect to the security of the Site, you are prohibited from violating or attempting to violate the security of the Site, including without limitation:
4.2.1. Accessing or attempting to access data not intended for your use or logging or attempting to log on to a server or another User's account (which the Users are not authorized to access);
4.2.2. Attempting to probe, scan or test the vulnerability of a system or network or to breach the security or authentication measures of the Site without authorization;
4.2.3. Attempting to interfere with the service of any other Users, hosts or networks, including without limitation, submitting a virus to the Site, overloading, flooding, spamming, mail bombing or crashing or such other acts, which are intended to disrupt the functionality of the Site.
5. Privacy. We will use the details supplied by you only in accordance with our Privacy Policy.
6. Intellectual property rights. This site contains material that is owned or licensed by Shield Publishing. Those works are protected by copyright laws and treaties. All such rights are reserved. You may not copy, reproduce, upload, post, distribute, republish, retransmit, or modify in any way any of the material on this site, including computer code and software.
7. Transactions concluded through our site. Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of sale.

Limitations of Liability.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or any other liability which cannot be excluded on a point of law.
1. We are providing this website on an “AS IS, AS AVAILABLE” basis to users. You use this website at your own risk.
2. We will not be liable to you for any loss or damage in circumstances where or to the extent that neither we nor our employees or agents are in breach of a legal duty owed to you. Or such loss or damage is not a reasonably foreseeable result of any such breach; or any increase in loss or damage results from a breach by you of any term of this contract.
3. Except as expressly provided in these Terms and save for fraudulent misrepresentation, all conditions, representations and warranties (express or implied, statutory or otherwise) are excluded to the extent permitted by law including without limitation any implied warranties or conditions as to quality, fitness for purpose and reasonable skill and care.
4. Under no circumstances, including negligence, shall we or any affiliated company or individual be held liable for any direct, indirect, incidental, special or consequential damage (including, without limitation whether for loss of profit, loss of business, lost data, viruses that may infect your computer, depletion of goodwill or otherwise), costs, expenses or other claims for economic loss (howsoever caused) which arise out of or in connection with the Contract or your use of this website generally. We further do not warrant that the website or the products and materials contained on such site are error free, or that errors will be corrected, or that this site or the server from which it is run is free of viruses or other potentially harmful codes.

5. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.


You agree to defend, indemnify and hold us and any affiliated company or individual harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any violation of these Terms by you or your authorised users, or in connection with the use of the website or the Internet or the placement or transmission of any message or information on this website by you or your authorised users.


This agreement may be terminated by us at any time without notice. In this event of termination, you are no longer authorised to have access to the site. All limitations on our liability and on your use of our material shall survive.